MORE IDEAS FROM THE ARTICLE
Unsolicited advice sends a message that you're jumping in because they can't handle the problem. It leaves them feeling less competent and capable, undermining their ability to handle the situation themselves.
To ensure that your advice is more helpful than harmful, only share it if you're explicitly asked.
When giving advice, people with more experience often make the mistake of assuming that they know best.
To offer expertise in a way that's truly helpful, use it to inform the person about the decision at hand. Tell them what you know about their options, possibly offering a recommendation, then let them use that information to make a sound decision.
Instead of imposing your opinion, guide them through the process you might use to reach a conclusion. Ask the questions you would ask yourself, and give them an opportunity to talk through the options with you. That approach will help build problem-solving skills that translate to future dilemmas.
When someone mentions a problem, it most likely isn’t the core problem but only an outward symptom.
Even if by some miracle one is able to find out the real problem, it does not mean that the advice doled out will be useful or will be implemented.
This underscores the importance of starting on the right foot. If you upset the person you’re trying to help, they’ll wall themselves off.
It's important to use empathy, but don’t get too friendly. Take a careful balance between making someone like you and asserting your authority.