Learn more about communication with this collection
How to build trust and respect with team members
How to communicate effectively
How to motivate and inspire others
Listen. Your very presence can be a comfort to a friend. Sometimes keeping someone company while they go through their trials is a gift in itself.
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Identity questions help your friend get in touch with the values that make them the person they are.
“What is really important to you?"; “What kind of life do you want to lead?”; and, "What kind of person do you want to become?"
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“Tentative” means “not fully worked out, uncertain, or hesitant."
Instead of assuming an expert stance, offer observations with a “beginner’s mind.” For example, say, “I’m not sure, but perhaps you worry that…”; or, “If you felt comfortable doing it, you could consider trying ….”
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Try, “You are in a tough situation"; Sounds like you’re between a rock and a hard place"; or "I’m so sorry you have to face this kind of problem right now.”
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Instead of giving direct advice, tell a brief story about what happened to you or someone else that could shed light on your friend’s situation.
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If you feel compelled to give direct advice, do it.
Some friends truly want and need to hear your opinion. Honest feedback, even when it may be hard to hear, can be just the tonic they need. Emphasize that your friend can take your advice or leave it.
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If your friend seems to be afflicted with tunnel vision, help them expand their perspective. You could say, “There could be another way to look at this. What about…?”
You could also expand perspective by pointing out the consequences of their actions to their future self: “This m...
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3. Take an interest in the details of your friend’s life by being a good listener. Don’t watch television or text while your friend is sharing something with you. Most times people need more than good advice, they need someone to listen to them as they talk through their feelings...
Music has the ability to provide company and comfort. People tend to listen to sad music more often when they are in emotional distress or feeling lonely, or when they are in introspective moods. Sad music can be experienced as an...
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