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Understanding the importance of constructive criticism
How to receive constructive criticism positively
How to use constructive criticism to improve performance
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The content of an apology is only half the battle. The delivery matters as well. If you mumble, avert eye contact, or stand in the corner with your arms crossed, it won’t matter what you say.
No matter how much damage was done, a sincere apology restores faith.
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Saying you’re sorry is uncomfortable. It can be hard to admit your shortcomings and acknowledge your mistakes. But taking responsibility is the key to restoring trust.
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A perfect apology has to be without ego, an expression of genuine regret, and the assumption of full responsibility: I am so sorry that you were hurt, this accident is completely my fault, and I really was going too fast, and too carelessly.
A botched or half-hear...
A high-quality apology has three elements:
Only the regrettable can teach you something. It can show you where your narratives went wrong and where you are not taking up responsibility for your life and your pain.
The good side of regret guides us to a better understanding of ourselves and a place of acceptance and growth.
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