MORE IDEAS FROM THE ARTICLE
The content of an apology is only half the battle. The delivery matters as well. If you mumble, avert eye contact, or stand in the corner with your arms crossed, it won’t matter what you say.
No matter how much damage was done, a sincere apology restores faith.
Saying you’re sorry is uncomfortable. It can be hard to admit your shortcomings and acknowledge your mistakes. But taking responsibility is the key to restoring trust.
We all cause harm to our partner and the intimacy between us. We make mistakes that are foolish and unintentional and sometimes launch attacks on purpose.
When you wound another, apologize. Don't ignore the mistakes. When you inflict wounds, they can accumulate. Unacknowledged wounds can build a wall between you.
The only time to apologize is when you’re genuinely remorseful.
Avoid any apology that is forced. The person you are apologizing to will pick up on your insincerity, causing further feelings of distrust.
An apology is one of the most profound interactions two human beings can have with one another.
Research by Lazare and others suggests effective apologies—meaning those that are accepted by an offended party—all tend to share a set of underlying features.
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