Study Reveals The 6 Key Components Of An Effective Apology - Deepstash
Study Reveals The 6 Key Components Of An Effective Apology

Study Reveals The 6 Key Components Of An Effective Apology

Curated from: forbes.com

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6 Components of a good apology

6 Components of a good apology

  1. Expression of regret
  2. Explanation of what went wrong
  3. Acknowledgment of responsibility
  4. Declaration of repentance
  5. Offer of repair
  6. Request for forgiveness

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Communicate Effectively And Sincerely

The content of an apology is only half the battle. The delivery matters as well. If you mumble, avert eye contact, or stand in the corner with your arms crossed, it won’t matter what you say. 

No matter how much damage was done, a sincere apology restores faith.

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The Courage To Apologize

Saying you’re sorry is uncomfortable. It can be hard to admit your shortcomings and acknowledge your mistakes. But taking responsibility is the key to restoring trust.

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IDEAS CURATED BY

adalinew

Good communicator and coffee specialist. I also have a passion for music.

Adaline W.'s ideas are part of this journey:

How To Give And Receive Constructive Criticism

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