Learn more about communication with this collection
Understanding the importance of constructive criticism
How to receive constructive criticism positively
How to use constructive criticism to improve performance
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The Courage To Apologize
Saying you’re sorry is uncomfortable. It can be hard to admit your shortcomings and acknowledge your mistakes. But taking responsibility is the key to restoring trust.
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Communicate Effectively And Sincerely
The content of an apology is only half the battle. The delivery matters as well. If you mumble, avert eye contact, or stand in the corner with your arms crossed, it won’t matter what you say.
No matter how much damage was done, a sincere apology restores faith.
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6 Components of a good apology
- Expression of regret
- Explanation of what went wrong
- Acknowledgment of responsibility
- Declaration of repentance
- Offer of repair
- Request for forgiveness
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Other curated ideas on this topic:
Apologize If You’ve Hurt Someone
Your guilt may be a reminder that you should apologize to someone you've hurt.
If you messed up, acknowledge your mistake to the other person. Say you’re sorry without making...
When making mistakes
Do:
- Admit and accept responsibility.
- Demonstrate that you have learned.
- Show that you can still be trusted in the future.
Don't
- Be defensive or blame your colleagues.
- Make mistakes that break trust.
- Hold back, and stay persis...
Admit fault
Take responsibility for your actions and admit your mistakes or transgressions. State them out loud. Yes, it will be scary. It will feel shameful for a time. But it is worth it.
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