At work, we’ve all seen how tense relationships can create conflict and negatively impact performance. Given that 70% of employees say that work friends are crucial to their happiness on the job, learning how to better navigate these tensions is a sound investment of your time.
We’re complex social creatures with our own values and beliefs about how people should behave. We all have unconscious biases that determine how we think and feel about everything, from gender to race. Many of these biases have a significant impact on who we get along with and who we find difficult or annoying.
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