SDRs for Customer Success Representatives

The skills that you have developed as an SDR will translate seamlessly over CSM roles. CSMs are usually the first line of people who clients talk to once after the deal has been closed.

With the skills you've hones as an SDR, you'll be able to display your sales skills here through renewals, upsells, and other expansion opportunities.

Remember, before entering this field you must be resolved in being a passionate listener, a problem solver, and a proactive individual.