5 team communication strategies for better collaboration
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It doesn’t mean just telling people to share their thoughts, but actually doing it yourself and setting clear rules and guidelines about how to share.
It isn’t just about how you share information but also what gets shared.
It needs to be:
Open communication doesn't mean more chatter. It means that all relevant information should be accessible to everyone:
You should give people guidelines about how to use communication tools.
You want people to get what they need and then return to their focused work.
“That innocent ‘Hey, do you have a minute’ is one of the most dangerous things that can happen. It’s never just a minute. There’s always effort to get back into something.”
Listen, ask questions and follow up in an effective and respectful way:
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To better build rapport and counter isolation do the following:
Voice and video calls can help you feel more in touch with your team and avoid the issues of asynchronous communication like time lags or misunderstandings.
However, you'll likely spend a lot of your day communicating via text as it’s a good way to interact without interrupting their work. So you need to be able to get your point across clearly and simply, show empathy and understanding, and be efficient to avoid wasted time.
Remote workers can feel overwhelmed by the amount of text they have to process. So finding ways to keep on top of what's going on is imperative for communicating efficiently with others.
Create archive lists and CC irrelevant emails to them, so you can save and share them without flooding non-involved people.
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... is imperative for every successful business. Poor communication inevitably causes misunderstandings, confusion and conflicts that hinder productivity and professi...
It helps to prevent misunderstandings and conflicts. It can help to defuse a potentially explosive dispute while bad communication can set it off.
Avoiding Difficult Conversations.
Reacting, Not Responding.
Not Keeping an Open Mind. Accept and respect differences, listen without judgment and consider all sides of an issue.
Workers crave a sense of authentic connection with others and the best way to do that is by bringing people together in person. But it's not always a viable alternative.
One way to do that...
A co-located office develops its own personality through inside jokes, shared experiences, and a collaborative environment. A remote team needs to develop something similar.
Creating specific Slack channels based on interests and book clubs where the company funds the books are the easiest ways to do this for remote workers.
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Remote workers save money by avoiding the expenses that come with a traditional office and can choose the best people for their team regardless of their location. They get to enjoy more f...
To make your remote workers really feel connected, use instantaneous messaging tools that organize conversations into customizable channels. You should also create channels that allow your remote workers to chat about topics unrelated to work so they can benefit from the social aspects of work and strengthen their bonds.
Face-to-face interaction is an effective way to make your remote workers feel more connected. Holding regular video meetings will allow remote workers to get that face time they're missing and form bonds with their co-workers.
To build even stronger connections during your weekly video meetings, don't talk only about work. Add a personal touch like allowing team members to share any good news they have.
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Physical presence does play a large part in moving our projects forward. Managing a project remotely requires a diligent and transparent approach to keep track and maintain the various tasks, deadl...
Creating accountability is a great way to manage the work remotely. Accountability is shifted to the teammates, who are now supposed to be responsible for their own work and decisions.
One way to build accountability in remote teams is to assign groups and let teammates hold each other responsible. Also make teammates share their work experience and any issues they face, publicly (within the team) so that it acts as a ready solution for others, reducing repeat work.
Even if the team is small, document, formalize and map each process, making it scalable and automatic.
Standard Operating Procedures, if used correctly in a remote setting, can act like a central nervous system.
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Research found that only 7 percent of communication comes from the words you use; the rest of what you communicate comes from your voice and tone (38 percent) and your body language (55 percent).
Small talk might not be that meaningful, but it does have a few benefits: it can make you happier and it can boost the brain’s executive functions responsible for everything from attention and focus to time management to organization.
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...say they’re uncomfortable communicating with employees.
And that number is significantly higher when the roles are reversed.
An analytical communicator loves hard data, numbers, and specific language.
They're usually wary of people who deal in vague language and strictly blue-sky ideas and get drained quickly when conversations move from logical to emotional.
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It's where your brain specifically seeks the hit of dopamine you get from crossing off small tasks and ignores working on larger, more complex ones.
Out of all the things that can boost our mood and motivation, the single most important is making progress on meaningful work.
Just like we love crossing small tasks off our to-do list, being able to see that we’re even one step closer to a big goal is a huge motivator. The problem is that these “small wins” are hard to measure.
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Group norms are the set of informal and formal ground rules that specify how people interact. The rules help members of the group determine how to behave. Advantages of clear g...
Every team has rules, but few are intentionally crafted. This could have a negative impact. For example:
Setting up norms is easiest when the team is first created. It may take a special meeting at the start, but it saves time and diminish problems down the road.
Shifting group norms in an established team is possible, too. Cultivate positive behavioral expectations on high-functioning teams.
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Back-to-back video calls, all-day team chats combined with an expectation of immediate response is taking its toll on people trying to work from home.
In the quest to create a real-time ...
Asynchronous communication is when we send a message (such as emails) without expecting an immediate response. The recipient can take hours to answer it.
Synchronous (or real-time) communication is when you and the other person are engaged in a face-to-face audio or video conversation, like a video call or a phone call. The information discussed is responded immediately.
Instant messaging tools like Slack or Teams are synchronous, and in some companies, email is also used as a real-time communication tool.
Team communication has increased by 50 percent in the last 20 years. We spend an average of three hours a day working on emails. On an average, Slack users send about 200 messages in a day.
This near constant communication hampers work productivity, with video calls, one-on-one meetings, e-mail and team chat leaving little room for actual work.
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