Curated from: blog.rescuetime.com
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It doesn’t mean just telling people to share their thoughts, but actually doing it yourself and setting clear rules and guidelines about how to share.
It isn’t just about how you share information but also what gets shared.
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It needs to be:
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Open communication doesn't mean more chatter. It means that all relevant information should be accessible to everyone:
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You should give people guidelines about how to use communication tools.
You want people to get what they need and then return to their focused work.
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“That innocent ‘Hey, do you have a minute’ is one of the most dangerous things that can happen. It’s never just a minute. There’s always effort to get back into something.”
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Listen, ask questions and follow up in an effective and respectful way:
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