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5 team communication strategies for better collaboration

Optimize your communication tools

Open communication doesn't mean more chatter. It means that all relevant information should be accessible to everyone:

  • Minimize the number of communication tools you use.
  • Make sure everyone is setting up their communication tools in the best way possible to protect their focus. 

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IDEA EXTRACTED FROM:

5 team communication strategies for better collaboration

5 team communication strategies for better collaboration

https://blog.rescuetime.com/team-communication/

blog.rescuetime.com

8

Key Ideas

Team communication

  • Open and effective team communication keeps projects moving, co-workers happy, and ideas flowing.
  • Bad team communication kills company culture,  leads employees to burn out and slows everyone down.

Effects of poor communication

  • Instead of looking for solutions, we waste time checking communication tools.
  • We don't talk about our expectations.
  • Communication bleeds into our out-of-work time, instead of leaving it at work.

Open communication

It doesn’t mean just telling people to share their thoughts, but actually doing it yourself and setting clear rules and guidelines about how to share.

It isn’t just about how you share information but also what gets shared. 

Effective team communication

It needs to be:

  • Relevant. Is this important and to the point?
  • Complete. Is anything missing? Can I do what I need to do with what’s been said?
  • Clear. Will everyone understand what’s being said?

Optimize your communication tools

Open communication doesn't mean more chatter. It means that all relevant information should be accessible to everyone:

  • Minimize the number of communication tools you use.
  • Make sure everyone is setting up their communication tools in the best way possible to protect their focus. 

Provide guidelines

You should give people guidelines about how to use communication tools.

You want people to get what they need and then return to their focused work.

Robby Macdonell

Robby Macdonell

That innocent ‘Hey, do you have a minute’ is one of the most dangerous things that can happen. It’s never just a minute. There’s always effort to get back into something.

Learn to listen

Listen, ask questions and follow up in an effective and respectful way:

  • Keep a regular schedule so your team knows it’s ok to balance communication time with heads down focus.
  • Build a culture of trust by rewarding open communication.
  • Give people your full attention when they’re talking to you. 

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Building Rapport Remotely

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Relying On Text The Right Way

Voice and video calls can help you feel more in touch with your team and avoid the issues of asynchronous communication like time lags or misunderstandings.

However, you'll likely spend a lot of your day communicating via text as it’s a good way to interact without interrupting their work. So you need to be able to get your point across clearly and simply, show empathy and understanding, and be efficient to avoid wasted time.

Staying Up To Date

Remote workers can feel overwhelmed by the amount of text they have to process. So finding ways to keep on top of what's going on is imperative for communicating efficiently with others.

Create archive lists and CC irrelevant emails to them, so you can save and share them without flooding non-involved people. 

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Effective communication

... is imperative for every successful business. Poor communication inevitably causes misunderstandings, confusion and conflicts that hinder productivity and professi...

Effective Communication is vital in business

  • It helps to create effective brand messaging.  It determines how your brand is perceived and also builds trust with customers.
  • Customer service relies on good communication. "60% of consumers have stopped doing business with a brand due to a poor customer service experience."  Microsoft’s 2016 Global State of Customer Service Report.
  • It enables positive team relationships.  Effective communication helps to unite teams and create a safe environment to express themselves.
  • It helps to prevent misunderstandings and conflicts. It can help to defuse a potentially explosive dispute while bad communication can set it off.

Worst Communication Mistakes

  1. Using a One-Size-Fits-All Communication Approach. Tailor the communication style to the intended audience.
  2. Speaking More and Listening Less. Listen to what is said, how it is said, and to what is not said.
  3. Assuming Instead of Asking More Questions.
  4. Using Negative Tone. Choose words carefully to eliminate negative reactions.
  5. Avoiding Difficult Conversations.

  6. Reacting, Not Responding.

  7. Not Keeping an Open Mind. Accept and respect differences, listen without judgment and consider all sides of an issue.

Make Time To Connect

Workers crave a sense of authentic connection with others and the best way to do that is by bringing people together in person. But it's not always a viable alternative.

One way to do that...

Communication

  • Set clear expectations and make an effort to be a good listener.
  • Set clear boundaries. Establish a preferred time for communications so you feel respected and acknowledged.
  • Get to know others. Remote workers often have purely transactional interactions. Listen to people and get to know them.
  • Update people on what you’re working on and your availability

Use Shared Experiences

A co-located office develops its own personality through inside jokes, shared experiences, and a collaborative environment. A remote team needs to develop something similar.

Creating specific Slack channels based on interests and book clubs where the company funds the books are the easiest ways to do this for remote workers.

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