Reducing Drop Off Rate - Deepstash

Reducing Drop Off Rate

According to a study, around 82% of customers can’t stand a business that does not offer a quick and immediate resolution. They have left a brand because of poor customer service experiences.

There is no other option than a customer service video to meet people’s expectations of getting a fast and responsive solution to fix their issues. A video will satisfy them because the solution is instantaneous. They will feel that you do care about their problem and listen to their complaint. This is a significant step to building a healthy and long-lasting relationship with your customers.

5

19 reads

CURATED FROM

IDEAS CURATED BY

ronale

Systems Programmer

Important article on customer service and retention

The idea is part of this collection:

How To Be Good at Parties

Learn more about communication with this collection

How to network effectively

How to read body language

How to find common ground with others

Related collections

Similar ideas to Reducing Drop Off Rate

Increase Customer Satisfaction Rate

A customer service video allows people to self-serve and find a better way to solve their problems. It makes them happy and they will give a good rate for your organization.

Once the customer satisfaction rate increases, your company will gain some benefits, such as:

...

A Customer Service Video Tutorial

A Customer Service Video Tutorial

68% of individuals said they would prefer watching a video than contacting a company’s support service to solve a problem with a product. Whatever product or service you offer, your customers will be more satisfied if you provide a video to help them fix their problem as fast as possible...

Gaining New Customers

You can achieve more than just making your existing consumers stay longer. A customer service video increases your chances of gaining new customers.

When they have an excellent customer service experience, 38% of consumers want to tell their friends about it. Unsatisf...

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates