We live in an era filled with information. Thus, without emotions and the ability to sense, understand, and respond to these emotions, any level of understanding and connection is impossible. In today’s business world, we have tools and methods for the efficient exchange of information, but these leave out a massive amount of what makes people human.
Research has shown that empathy is essential at work, and when it comes to remote work, the critical need for developing both emotional intelligence–and expressing it in the form of empathy–is imperative to its success.
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Leadership And Empathy
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Empathy is the ability to understand and share others' feelings, crucial for successful relationships. Individuals with high levels of empathy have better social interactions and lower risk of rejection.
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Dr. Daniel Goleman gives three reasons why empathy is so important:
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