Learn more about remotework with this collection
Ways to counter the Great Resignation
Strategies for making better decisions
Tips for giving effective feedback
Empathy in a Remote Team
- Toxic leadership is the main reason why employees leave their jobs. In order to become truly exceptional, those in charge must practice empathetic leadership.
- Empathy is the ability to feel what another person is feeling. It is the ability to put yourself in the other person’s shoes in a big and meaningful way. It is to experience their emotions.
- Emotional intelligence is the ability to understand and manage your own emotions, as well as the emotions of others. Empathy is absolutely critical to emotional intelligence.
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Why Empathy Is Important
We live in an era filled with information. Thus, without emotions and the ability to sense, understand, and respond to these emotions, any level of understanding and connection is impossible. In today’s business world, we have tools and methods for the efficient exchange of information, but these leave out a massive amount of what makes people human.
Research has shown that empathy is essential at work, and when it comes to remote work, the critical need for developing both emotional intelligence–and expressing it in the form of empathy–is imperative to its success.
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How To Be A More Empathetic Leader
Encourage formal and informal meetings, demonstrate your listening abilities and show care. You can use technology to enhance virtual meetings to feel more close and connected.
One has to assume a positive intent and work closely with the team, getting a full idea of their workday, life and the challenges they face.
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Identify And Challenge Your Biases
We are all biased. People tend to approach situations with preconceived notions. It helps people feel prepared for situations. It helps people to feel in control and more comfortable. But preconceived notions, assumptions, or biases make it difficult to listen fully.
Work on identifying them and challenging these biases to improve empathy and become more inclusive of different perspectives.
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A Safe Place
The highest-performing teams have one thing in common: psychological safety. It is the belief that you won’t be punished when you make a mistake.
- Approach conflict as a collaborator, not an adversary.
- Ask for feedback to illuminate your own blind spots. Open up for suggestions and ideas from your team and take time to reflect on them.
- Commit to developing a psychologically safe culture. Discuss shared “team rules” openly.
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CURATOR'S NOTE
Leadership And Empathy
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