Learn more about leadershipandmanagement with this collection
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Key People in Key Roles
People need to trust who is leading the change to help understand the reason for change and trust that they will be successful. The following people are needed:
- Senior leaders who support change
- An actual change team with training in change management
- Someone managing the project
- Someone managing the communications
- Specialists who know the changing process (IT/finance) or people (HR)
- Early adopters or advocates from the operations/business
An effective change leader does not need to be the top leader in the hierarchy. It needs to be someone who can influence, and people listen to.
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Customized Approach
For change to be successful, it needs to be tailored to the individual by building out a “what’s in it for me” approach:
- Identify different types of stakeholders based on how the change impacts them.
- Determine unique resistance for each stakeholder group and an appropriate miti...
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Have a Culture That Can Absorb the Change
- Culture is an evolving creature, and the aspects of culture to look for are:
- No change saturation (there isn’t too much already occurring)
- People feel empowered. That is, people can either adopt the change when they want, they are involved from the onset, and/or they can voic...
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Over-Communicate
It is essential that communication happens in two ways. That is, there is top-down communication but also bottom-up feedback. To make this happen:
- Default communication to live discussion (e.g. face-to-face)
- Communicate frequently and consistently
- Ensure you talk to the...
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Leading With Change
- Having a culture that can absorb change is essential in leadership.
- People need to trust who is leading the change to help understand the reason for it and trust that they will be successful.
- For change to be successful, top-down communication and bottom-up feedback are al...
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Secure buy-in from key influencers
As an internal champion of automation, you need allies. Across teams and departments, you'll find early adopters and advocates who eagerly embrace change. These employees will help you with a smooth transition.
Connecting with these influencers early in the automation ...
Leading With Change
- Having a culture that can absorb change is essential in leadership.
- People need to trust who is leading the change to help understand the reason for it and trust that they will be successful.
- For change to be successful, top-down communication and bottom-up feedback are al...
People prefer leaders with charisma
Charisma is the ability to convince followers that you can influence other members of a broader group to cooperate.
In tough times, people want leaders who can make a compelling pitch and inspire a sense of urgency - someone with charisma.
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