Key People in Key Roles
People need to trust who is leading the change to help understand the reason for change and trust that they will be successful. The following people are needed:
- Senior leaders who support change
- An actual change team with training in change management
- Someone managing the project
- Someone managing the communications
- Specialists who know the changing process (IT/finance) or people (HR)
- Early adopters or advocates from the operations/business
An effective change leader does not need to be the top leader in the hierarchy. It needs to be someone who can influence, and people listen to.
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