Defining roles for a remote work setting

Just after WW2, there was a rise in corporate headquarters and larger office spaces and cubicles. During this time, the 8-hour workday was established.

Then came the advancements in computers and technology that lead to remote workers of today. The internet and public WiFi allowed employees to do everything they would in their cubicle, but outside the office. They can also work all hours of the day.

4.3 million people currently work from home in the United States at least half of the time, and this figure has grown by 150% in the last 13 years.  

Remote workers tend to have higher engagement rates and higher productivity levels. Once they switch to remote work, they rarely want to become office bound again.

Today, remote and flexible work arrangements are seen as a perk.
In 2018, a survey showed that around 3 percent of Americans worked from home on a regular basis. Due to technological advancements (starting with Blackberry), employees were working from everywhere, the subway, the café, home and during the commute.

But even after we have the technology required for remote working for about fifteen odd years, we have been slow to adopt mainstream remote working. The mass-adoption needed a catalyst, and that was provided in 2020 in the form of a deadly disease.

• The 2020 pandemic has shown that all remote working is possible, and bosses are no longer reluctant towards it, a forced change due to the present conditions.
• Many global giants like Google and Twitter have embraced remote work in a big way, in their bid to protect worker health and to reduce corporate liability.
• The unpredictable nature of the pandemic and an expectation of the second wave of infections can hamper any chance to return to offices.

• We assume living alone provides us with freedom and independence, but the ground reality is quite different. Nomads, while staying and working alone, meet new people, but don’t make any real friends. 
• Many nomads have false assumptions about an office activity or event, and not being able to see your coworkers in person every day, leads to being ‘out of touch’.
• Constant working in isolation leads to irregular sleep patterns, mood swings and eating disorders due to a lack of routine and structure in a day.

Remote working may have tremendous advantages but research suggests that human beings aren’t meant to work in isolation. Working socially with co-workers who are good friends leads to higher engagement and satisfaction in one’s job.

For remote working to be successful, it needs to be tailored to suit one’s particular needs and personality, finding a good fit, while taking care of one’s mental well-being.

For many of us, the office becomes a fun place due to a sense of community, purpose and fun interactions that make up an office day. To try and mimic your office culture virtually:

1. Set up Slack channels for water cooler conversation
2. Schedule virtual movie days, when the same movie is streamed with the chat option on.
3. Try to recreate virtual versions of what employees miss the most in office, like a coffee break, for instance.

Being social at office lubricates official conversations and the work itself. The more we spend time with colleagues having non-essential chatter, the easier our work becomes with them.

It helps to be creative and infuse fun into a virtual interaction. Any official conversation, like a manager meeting his subordinates in a one-on-one meeting, can start by asking about the person’s life (something unrelated to work), so that a connection is built.

Working from home does not mean you are a remote worker. For a lot of people “working from home” is synonymous with not really working, but instead sitting at home in comfy clothes and doing anything but working. Because no one is really watching you.

• Assume remote, even if you have only 1 person that is not coming to the office. So make sure to share all the information from meetings in a written format.
• Have a private, quiet, dedicated space for working in your home. Preferably with a door that closes.
• Have the right digital equipment.
• Over-communicate.
• Make sure you get to actual meet your colleagues face to face.
• Have a time overlap with your team.

Remote workers won’t have the opportunity to be involved in spontaneous conversations or team lunches, but there are other things you can do to help them settle:

• provide info with new job critical stuff: team member introductions (personal bios, photos, advice for new employees), HR training links, task checklists, long-term goals, and more.
• assign mentors to new hires, who schedule regular video check-ins, make themselves available on Slack and make new employees feel welcome.

Remote workers need a dedicated, quiet space to do their work, so it’s important to set some guidelines:

• encourage workers to join coworking spaces;
• encourage workers to set a dedicated insolated space at home for work, with suitable furniture;
• fast reliable internet access;

They can still work from a coffee shop every once in a while, but they need a good default setup. 

To make your remote workers really feel connected, use instantaneous messaging tools that organize conversations into customizable channels. You should also create channels that allow your remote workers to chat about topics unrelated to work so they can benefit from the social aspects of work and strengthen their bonds. 

Face-to-face interaction is an effective way to make your remote workers feel more connected. Holding regular video meetings will allow remote workers to get that face time they're missing and form bonds with their co-workers.

To build even stronger connections during your weekly video meetings, don't talk only about work. Add a personal touch like allowing team members to share any good news they have. 

Remote working is not without its challenges, with many feeling isolated and unmotivated, being left on their own.

Communication is trickier with colleagues and bosses, and there is a general lack of transparency and chances of overworking.

• Being Tech Savvy: A Good PC/Laptop, the latest tools and software for the job, and a reliable internet connection are a must for most remote working profiles.
• Good Communication Skills: Most of the communication will be written, and one should be able to articulate complex concepts and subtleties while being concise. This link provides a handy guide.

• If you know you’re more likely to work from home, invest in comfortable furniture; you feel good it will inspire you to get work done.
• If you want to join a local co-working space but are intimidated by the price point, ask about smaller memberships to start.

Don’t let your skepticism about productivity hacks get in the way of finding a technique that suits you and helps you get things done.
If you’re still having a hard time identifying priorities, try working backward by identifying work that’s definitely not a priority. Eliminate those items and assess what’s left.

Before the pandemic, only 4 percent of the US workforce worked from home at least half the time. However, the trend of working from home had been gaining momentum for years.

It is estimated that within a couple of years, 30% of people will work from home multiple days per week.

• Before the pandemic, a lot of company management and leaders were skeptical regarding remote work. But the skepticism will go away because companies recognize that remote work does work.
• The economic impact of the pandemic will likely force employers to cut costs. They may reduce their rent by letting workers work from home instead of layoffs.
• Employers had to spend money on new technology and equipment to work from home - a departure from the norm.
• Employees themselves are also spending more money to create better home offices.