Seek First to Understand

To understand someone you have to listen to them first - you need to see the problem from their perspective first.

Try Empathic Listening - You listen first, then try to understand and ask questions about the thinking process.

"The time to be understood...

Before we can offer advice, suggest solutions, or effectively interact with another person in any way, we must seek to deeply understand them and their perspective through empathic listening.

To listen empathically requires a fundamental paradigm shift. We typically seek first to be underst...

How everything proceeds depend on you. Tackling the issue is important but you don't have to do what you don't want to do. However, being placed with the responsibility of handling a team or a handful number of employees is a much better practice to seek first and understand.