The Role Of Emotional Intelligence

“Should” is a trigger word. When we say that we “should” or “shouldn’t” be feeling something, it is a clue that we are not ready to move forward from our emotional state. Stay with what is. Avoid shaming someone (or yourself) for feeling a certain way or brushing things off when they really are a...

Researchers acknowledge the consequences of negative emotions and the benefits of positive emotions on our physical and mental wellbeing. Studies in positive psychology prove that people who react in a positive manner in the workplace have stronger relationships, greater psychological safety, and...

Cultivating a growth mindset starts with believing that we can change and grow over time to be better. Use this strategy to acknowledge that, in this moment, you are sad, angry, or fearful, but that you will work through it and come out better for it.

It is an internal dialogue that says, ...

If we want to allow for a better expression of emotion, we need to move beyond basic questions such as, “How are you?”, “Are you ok?” or “What’s wrong?” While these are common phrases, they don’t allow people to express what they are truly feeling. Consider the following alternatives:

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It’s difficult to divulge how we are feeling in an honest way, especially when we feel pressured to confess an unpleasant emotion to our coworkers. Maybe we view this reaction as a sign of weaknesses or vulnerability, or maybe we are in denial about our true feelings. So, we put on a happy face a...

Positivity was never meant to exclude the experience of negative emotions. Toxic positivity is defined as the denial, suppression or _ignoring _of negative emotions.

It’s happiness at all costs and the belief that our interactions with family, friends, and coworkers must exclude ...

The perspective we take is that some emotions are good, and others are bad. We convince ourselves that that if we can avoid the bad feelings and force the good feelings, everything will just fall into place. Actually, emotions are neutral. We label some of our emotions negative because they are h...

One of our previous consultants used to remind us: “You can’t tell your story while you are in it.” We often try and understand our situation too soon. Sometimes, we just need to be in the moment. Be okay with feeling sad. Be aware of our fears or recognize our anger. The lessons unfold over time...