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The Role Of Emotional Intelligence

When we suppress negative emotions, we fail to give ourselves or others a chance to grapple with them. The more we can improve expressing and receiving emotional responses, the more we can authentically share our positive and negative feelings in a healthy way. Managing emotions comes from building emotional intelligence (EI). It’s a skill that is honed over a lifetime. One study found that the mere act of labeling our feelings (a common EI technique) helps us release them. 


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Recognizing The Real, Natural Emotions

The real emotion (fear, anger, sadness, contempt) is often the very one we want to avoid. They often feel painful, and we lack the skills to proactively manage them. Holding space allows us to process and express our feelings when we are ready. When we leave room to recognize our feelings, we mig...


70 reads

Look For Small Clues And Triggers

“Should” is a trigger word. When we say that we “should” or “shouldn’t” be feeling something, it is a clue that we are not ready to move forward from our emotional state. Stay with what is. Avoid shaming someone (or yourself) for feeling a certain way or brushing things off when they really are a...


75 reads

Being Positive

Researchers acknowledge the consequences of negative emotions and the benefits of positive emotions on our physical and mental wellbeing. Studies in positive psychology prove that people who react in a positive manner in the workplace have stronger relationships, greater psychological safety, and...


169 reads

Cultivating A Growth Mindset

Cultivating a growth mindset starts with believing that we can change and grow over time to be better. Use this strategy to acknowledge that, in this moment, you are sad, angry, or fearful, but that you will work through it and come out better for it.

It is an internal dialogue that says, ...


78 reads

Ask Thoughtful Questions

If we want to allow for a better expression of emotion, we need to move beyond basic questions such as, “How are you?”, “Are you ok?” or “What’s wrong?” While these are common phrases, they don’t allow people to express what they are truly feeling. Consider the following alternatives:

  • ...


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Emotional Complexity

It’s difficult to divulge how we are feeling in an honest way, especially when we feel pressured to confess an unpleasant emotion to our coworkers. Maybe we view this reaction as a sign of weaknesses or vulnerability, or maybe we are in denial about our true feelings. So, we put on a happy face a...


105 reads

Toxic Positivity

Positivity was never meant to exclude the experience of negative emotions. Toxic positivity is defined as the denial, suppression or _ignoring _of negative emotions.

It’s happiness at all costs and the belief that our interactions with family, friends, and coworkers must exclude ...


308 reads

The Value Of Negative Emotions

The perspective we take is that some emotions are good, and others are bad. We convince ourselves that that if we can avoid the bad feelings and force the good feelings, everything will just fall into place. Actually, emotions are neutral. We label some of our emotions negative because they are h...


86 reads

Jumping To Conclusions

One of our previous consultants used to remind us: “You can’t tell your story while you are in it.” We often try and understand our situation too soon. Sometimes, we just need to be in the moment. Be okay with feeling sad. Be aware of our fears or recognize our anger. The lessons unfold over time...


83 reads




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The Concept of Emotional Intelligence

The Concept of Emotional Intelligence

Emotional Intelligence (EI) is our ability to identify, determine, and manage our emotions as well as the emotions of others in order to manage our thoughts and actions.

Being able to relieve stress, communicate effectively, and empathize with others is a...

Emotional Intelligence and Emotional Expression

Emotional Intelligence and Emotional Expression

  • Daniel Goleman’s book about emotional intelligence (1995) promoted the idea that the ability to understand and employ emotional information is an important skill.
  • Part of that is expressing our emotions (through writing, body language, or talking with other people), and studies sho...

Emotional Intelligence

Emotional Intelligence

Emotional Intelligence is the capability to identify, manage, evaluate, and understand our own emotions and the people around us.

According to the psychologist, Daniel Goleman, EI has five components-

  1. Self-awareness
  2. Self-regulation
  3. Empathy
  4. Motivation


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