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How to build trust in a virtual environment
How to manage remote teams effectively
How to assess candidates remotely
Not being able to deliver on what was expected of you warrants an apology - even if there were other factors contributing to the situation.
An apology demonstrates that you accept responsibility for your role in the situation.
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Acknowledge your mistakes and be willing to learn from them. Share exactly how you will avoid this same problem in the future.
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Prefacing your explanation with things like, “I don’t want to sound like I’m making excuses, but…” can send the wrong message.
Jump right in with the information that's relevant and important.
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310 reads
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Your guilt may be a reminder that you should apologize to someone you've hurt.
If you messed up, acknowledge your mistake to the other person. Say you’re sorry without making...
A sincere apology can help you begin repairing damage after a wrongdoing. To make an effective apology, you’ll want to:
The most heartfelt apology means nothing if you...
Ask yourself these questions: “What if the other person had a point? What if I wasn’t being honest with myself? What if I wasn’t taking responsibility for something?”
This will provide a new lens through which you'll see the situation. You might realize that there ...
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