How to Give an Effective Explanation (Not an Excuse) - Deepstash

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How to Give an Effective Explanation (Not an Excuse)

https://www.themuse.com/advice/how-to-provide-explanations-that-dont-sound-like-thats-not-my-fault-excuses

themuse.com

How to Give an Effective Explanation (Not an Excuse)
You just dropped the ball. But, here's the thing you want everybody to know: It absolutely wasn't all your fault. Nope, those good-for-nothing folks in the marketing department were late in getting you the information you desperately needed. Or, something weird happened with your calendar app and all of your dates got mixed up.

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Avoid Qualifiers

Prefacing your explanation with things like, “I don’t want to sound like I’m making excuses, but…” can send the wrong message.

Jump right in with the information that's relevant and im...

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Apologize

Not being able to deliver on what was expected of you warrants an apology - even if there were other factors contributing to the situation.

An apology demonstrates that you accept responsibil...

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Move On

Acknowledge your mistakes and be willing to learn from them. Share exactly how you will avoid this same problem in the future.

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