How to Give an Effective Explanation (Not an Excuse) - Deepstash
How to Give an Effective Explanation (Not an Excuse)

How to Give an Effective Explanation (Not an Excuse)

Curated from: themuse.com

Ideas, facts & insights covering these topics:

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Avoid Qualifiers

Prefacing your explanation with things like, “I don’t want to sound like I’m making excuses, but…” can send the wrong message.

Jump right in with the information that's relevant and important.

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Apologize

Not being able to deliver on what was expected of you warrants an apology - even if there were other factors contributing to the situation.

An apology demonstrates that you accept responsibility for your role in the situation.

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Move On

Acknowledge your mistakes and be willing to learn from them. Share exactly how you will avoid this same problem in the future.

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IDEAS CURATED BY

mrfrost

I control my emotions, not the other way around.

Michael Frost's ideas are part of this journey:

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