How to Give an Effective Explanation (Not an Excuse) - Deepstash

deepstash

Beta

deepstash

Beta

Deepstash brings you key ideas from the most inspiring articles like this one:

Read more efficiently

Save what inspires you

Remember anything

How to Give an Effective Explanation (Not an Excuse)

https://www.themuse.com/advice/how-to-provide-explanations-that-dont-sound-like-thats-not-my-fault-excuses

themuse.com

How to Give an Effective Explanation (Not an Excuse)
You just dropped the ball. But, here's the thing you want everybody to know: It absolutely wasn't all your fault. Nope, those good-for-nothing folks in the marketing department were late in getting you the information you desperately needed. Or, something weird happened with your calendar app and all of your dates got mixed up.

3

Key Ideas

Save all ideas

Avoid Qualifiers

Prefacing your explanation with things like, “I don’t want to sound like I’m making excuses, but…” can send the wrong message.

Jump right in with the information that's relevant and important.

114 SAVES

137 READS


VIEW

Apologize

Not being able to deliver on what was expected of you warrants an apology - even if there were other factors contributing to the situation.

An apology demonstrates that you accept responsibility for your role in the situation.

123 SAVES

113 READS


Move On

Acknowledge your mistakes and be willing to learn from them. Share exactly how you will avoid this same problem in the future.

102 SAVES

127 READS


SIMILAR ARTICLES & IDEAS:

Pointless Criticism

In the context of poor communication, criticizing is when you knock someone down for the wrong reasons: to hurt someone, to vent your frustrations or to boost your ego.

It’s easy enoug...

Blaming

When you blame someone, you take any responsibility off of yourself and put it on them. 

It’s understandable that you want to express your dissatisfaction with something. But sometimes you need to express it in order to find a solution, not to point singers.

Ineffective Complaining

Complaining is exhausting because it puts pressure on the other person. 

Complaining often results in the other person feeling as if they should somehow “fix” the problem or else just get away from the complaining. 

6 more ideas

6 Components of a good apology

  1. Expression of regret
  2. Explanation of what went wrong
  3. Acknowledgment of responsibility
  4. Declaration of repentance
  5. Offer of repair
  6. Request for forgiveness

Communicate Effectively And Sincerely

The content of an apology is only half the battle. The delivery matters as well. If you mumble, avert eye contact, or stand in the corner with your arms crossed, it won’t matter what you say. 

No matter how much damage was done, a sincere apology restores faith.

The Courage To Apologize

Saying you’re sorry is uncomfortable. It can be hard to admit your shortcomings and acknowledge your mistakes. But taking responsibility is the key to restoring trust.

Bullet journal...

...is a planner system devised by Ryder Carrol.

It is a blank journal that houses a combination of certain elements, that allow you to plan for the future, track the past, and keep your sanit...

Supplies needed to get started with BuJo

You can start a bullet journal in pretty much any empty notebook that you have lying around. That’s all you need. A journal and a pen. 

However, it is much more likely to use a bullet journal every day when getting some joy from the materials you're using. That means that a nicer journal and some bright, funky pens are also a great way to get started and enjoy the process a bit more. 

Future Log

A page where you can write down any future appointments or dates for a month you haven’t set up yet

That way you can easily reference it to see if there’s a dentist appointment coming up or a deadline sneaking up on you.