Learn more about startup with this collection
How to analyze churn data and make data-driven decisions
The importance of customer feedback
How to improve customer experience
Creating a company culture that grows with you
Culture is a living organism that can be stronger at 1,000 employees than it was at a few, provided it has the right ingredients and foundation.
A good way to create a company culture that stays fresh and relevant through growth is to create the foundation with a shared mission and values, but also offer freedom for individual expressions.
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222 reads
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Subcultures have different principles, not different values
Company growth is not just about products and services but also people and teams. That means creating space for subcultures to emerge. For example, your sales team may have a different working style than your product team.
Leaders may view subcultures as a threat,...
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67 reads
Build a culture that's foundational, not aspirational
65% of CEOs agree that culture is vital to their company's performance, yet only 16% are satisfied with its strength. Values are critical to company culture. When the road ahead is uncertain or needs a difficult decision, values will give clarity.
There are tw...
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123 reads
Reinforce what resonates with cultural values
Promoting individual expression and subcultures doesn't mean free for all. Everyone should still enjoy it in the end. CEOs should encourage projects or ideas that align with company values. A CEO should communicate what works and what doesn't.
When the boundaries for cultur...
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56 reads
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Build a socially-connected culture
Intentionally design for the same interactions that would otherwise happen if people were in the office.
- Culture is what naturally happens when a group of people gets together for any period.
- A great culture happens with intentional design and influence. It's the reason you...
Create a people-first culture
- Empower Employees to Be Leaders in Their Roles. The face of leadership is changing. It's less about the person at the front of the room who knows the most dictating to the group, and more about collaboration between individuals adding to a solution or idea.
- ...
Dealing with a mid-career malaise
At the individual level
- Recognize that mid-career dissatisfaction is a normal and temporary stage.
- There is hope at the end of the tunnel.
- It is OK to feel regret from unmet aspirations.
At the company level
- HR could create mid-caree...
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