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Culture is a living organism that can be stronger at 1,000 employees than it was at a few, provided it has the right ingredients and foundation.
A good way to create a company culture that stays fresh and relevant through growth is to create the foundation with a shared mission and values, but also offer freedom for individual expressions.
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65% of CEOs agree that culture is vital to their company's performance, yet only 16% are satisfied with its strength.Ā Values are critical to company culture. When the road ahead is uncertain or needs a difficult decision, values will give clarity.
There are two types of culture.
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Company growth is not just about products and services but also people and teams. That means creating space for subcultures to emerge. For example, your sales team may have a different working style than your product team.
Leaders may view subcultures as a threat, but embracing them can help the larger teams thrive because of their differences. For example, one team can have a stronger bias toward urgency that expresses their passion for speed and dedication to the customer.
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Promoting individual expression and subcultures doesn't mean free for all. Everyone should still enjoy it in the end. CEOs should encourage projects or ideas that align with company values. A CEO should communicate what works and what doesn't.
When the boundaries for culture and subculture are clear, it boils down to patience. A strong culture will be self-monitoring. But if something or someone doesn't mix well with the company values, it is easily seen in conflict or problems.
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