Build lasting rapport and trust
- Build rapport. You don't have to be best friends to build rapport. However, show interest. Pick a few topics you feel are common ground, such as kids or a shared hobby.
- Get tactical with building empathy. Assume positive intent. Check assumptions and ask questions to get clarity on how your manager is thinking. Summarise what you're learning to ensure you understand their point of view.
- Understand that your manager is likely a mentor. They see the good and bad and provide guidance and direction. A sponsor can indirectly help you manage up. They see your potential and can sway a manager.
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