KEY POINT

When we stop talking about ourselves and listen to others, we will come across as great talkers and communicators.

Actively listening and responding meaningfully is the best way to win a friend. Let people talk about their ideas, children, hobbies, etc.

Oftentimes, the reason that we mess up is that we start paying too much attention to the details.

When you’re speaking and you’re trying to get the point across, think about the 3 points you want to get across.  This way,  you'll focus on the outcome of what you’re trying to say rath...

We prefer speaking over listening because we would rather persuade than be persuaded. Being open to listening means embracing the possibility of being persuaded. And this represents a subtle threat to our own worldview.

Any time we come across information that conf...