Communicate emotions in person - Deepstash
Upskilling: Preparing For The Future

Learn more about communication with this collection

Identifying the skills needed for the future

Developing a growth mindset

Creating a culture of continuous learning

Upskilling: Preparing For The Future

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Communicate emotions in person

Communicate emotions in person

Any communication that has high emotional content should be delivered in person (if possible) or by telephone and teleconferencing (if not). This applies to both positive and negative news.

If you use email, it will seem like you don't care or that you're a coward.

882

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Keep your message simple

Keep your message simple

If you want to cut through the noise, you need to make your message as simple and easy to consume as possible.

All of us suffer from massive information overload, which creates seemingly endless confusion and stress.

840

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The "why" of the communication

You're wasting time and energy if you don't know the reason the communication is taking place.

Before you initiate any communication, ask yourself, "What am I trying to accomplish?" Even chitchat should have a purpose, even if it's just to build camaraderie.

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Listen more than you talk

Listen more than you talk

In business situations, communication is never about you. It's always about the other person.

Try to avoid dominating any conversation or communication, because if you're motor-mouthing (or motor-mailing), you're not learning anything.

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Communicate facts via email

Communicate facts via email

  • People only retain a small percentage of facts when they're communicated verbally. Having those facts written helps to ensure that they don't get lost when it's time to make decisions.
  • It's much better to use email to get everyone up to speed and then have a discussion of what yet ne...

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kinn

Dreamer who loves reading, travelling and meeting new people.

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How to provide feedback

  • When providing an evaluation, be explicit and low-context with both positive and negative feedback. Don't launch into the negative until you’ve also explicitly stated something that you appreciate about the person or the situation. The positive comments should be honest and stated in a deta...

What To Say

What To Say

When your are firm and prepared here's what you should do:

  1. Clearly state your idea or proposal, should there be any rebuttal of their end --
  2. Ask permission before disagreeing, so that it won't seem like you're being defensive --

9 Tips To Give Constructive Criticism

9 Tips To Give Constructive Criticism

  1. Use the "feedback sandwich" method when advising. Give a positive comment, then the feedback that could potentially be construed as criticism, and finish by reiterating the positive. That way the criticism is "sandwiched" between two positives, making it seem less harsh.
  2. Fo...

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