Learn more about communication with this collection
Identifying the skills needed for the future
Developing a growth mindset
Creating a culture of continuous learning
Listen more than you talk
In business situations, communication is never about you. It's always about the other person.
Try to avoid dominating any conversation or communication, because if you're motor-mouthing (or motor-mailing), you're not learning anything.
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Keep your message simple
If you want to cut through the noise, you need to make your message as simple and easy to consume as possible.
All of us suffer from massive information overload, which creates seemingly endless confusion and stress.
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The "why" of the communication
You're wasting time and energy if you don't know the reason the communication is taking place.
Before you initiate any communication, ask yourself, "What am I trying to accomplish?" Even chitchat should have a purpose, even if it's just to build camaraderie.
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Communicate emotions in person
Any communication that has high emotional content should be delivered in person (if possible) or by telephone and teleconferencing (if not). This applies to both positive and negative news.
If you use email, it will seem like you don't care or that you're a coward.
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Communicate facts via email
- People only retain a small percentage of facts when they're communicated verbally. Having those facts written helps to ensure that they don't get lost when it's time to make decisions.
- It's much better to use email to get everyone up to speed and then have a discussion of what yet ne...
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3. Listen More than Talk
The Quest for Self-Knowledge is a fundamentally social endeavor.
Self-awareness comes from genuine interaction with others - from conversation. But to get there, you need to be able to listen.
The...
Buying More Than You Can Store
If you're running out of room in your closet, kitche, or other rooms in your house, maybe it's time to follow the folden rule of organizing: "One in-one out"
The one in-one out rule means that if you're adding something to your collection, donate one you no longer ...
Talk with Purpose
Important conversations are best when they're intentional and contained. Try to separate the discussion from the arguments or actions that led to it.
It's helpful to say that you have something on your mind and would like to have a kind and respectful conversation about it...
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