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Ideas from books, articles & podcasts.
The trick to building effective catchphrases is to keep them simple, action-oriented, and forthright:
"Create fun and a little weirdness" (Zappos), "Talk less, do more" (IDEO), "Work hard, be nice" (KIPP), "Pound the rock" (San Antonio Spurs), "Leave the jersey in a better place" (New Zealand All-Blacks), "Create raves for guests" (Danny Meyer’s restaurants).
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Every group skill can be sorted into one of two basic types: skills of proficiency and skills of creativity.
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Neuropsychological studies have shown that we are strongly wired to sense and value belonging.
In order to move toward a target, you must first have a target. Listing your priorities is the first step.
Many highly cooperative groups use language to reinforce their interdependence.
Giving honest feedback is risky because it can easily result in people feeling hurt or demoralized.
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