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Management Skills 101: How setting expectations is critical to leadership - Experteer Magazine

Time

When working closely together with multiple people on multiple tasks, it’s important to keep track of your time and that of the others working with you.

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Communicate Early And Often

An effective leader communicates early and often. 

Don't assume that your team understands your expectations. Instead, proactively communicate your expectations. Empower them to m...

Come To A Democratic Decision

The right way to set expectations is to sit down with your employees and discuss everyone’s needs and expectations. Then come to a mutually agreed solution.

Focus On The ‘What,’ Not The ‘How’

An good approach for employees to best meet expectations is to focus on “what” your desired outcome or vision is. It allows employees to feel more invested in the process toward completion.

Setting employee expectations
A recent study reveals that almost half of all U.S. employees are unsure of what's expected of them.

Setting clear employee expectations can benefit your business. Management must co...

Employer/Employee expectations

Employee expectations to maintain:

  • Displaying a positive and respectful attitude
  • Working with honesty and integrity
  • Performing their work to a reasonable standard 

Employees expectations;

  • Proper training, support and leadership from management and access to resources
  • Timely and accurate payment of wages
  • Safe working environments
  • Explanation of responsibilities, company policies and procedures
  • Regular feedback from supervisors or managers.
Team expectations

Team expectations refer to the behaviors that occur while working together on tasks. 

  • Respect and courtesy to everyone.
  • Be accountable for your work.
  • Be reasonably flexible about task assignments.
  • Be willing to lend a helping hand.
  • Ask for help when needed.
  • Work safely together.
  • Be open to constructive feedback.
  • Be self-motivated and reliable.
  • Share ideas for improvement.
  • Be cheerful, positive and encouraging to other team members.
The importance of managing expectations

According to Qualtrics, employees do not engage properly when they are unsure of their company’s goals.

When your team ...

Communicate clearly and frequently

Communication is essential and comes first when setting expectations with your team.

Have a plan in place from the start to ensure your team understands what you are expecting from them.

For example, should they report every task they complete? Is there a set amount of time in which they should be able to reply to emails?

Roles and responsibilities documents

Your team will work as a unit if every member is aware of their own responsibilities and the importance of their work in the organization.

This can be accomplished by creating a document that describes their role in the company in detail.