Communicate Early And Often - Deepstash

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Are You Setting Expectations For Employees The 'Right' Way?

Communicate Early And Often

An effective leader communicates early and often. 

Don't assume that your team understands your expectations. Instead, proactively communicate your expectations. Empower them to make decisions without ambiguity.

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Setting employee expectations
A recent study reveals that almost half of all U.S. employees are unsure of what's expected of them.

Setting clear employee expectations can benefit your business. Management must communicate their expectations verbally and in writing. This can reduce or eliminate confusion and increase the levels of success.

Employer/Employee expectations

Employee expectations to maintain:

  • Displaying a positive and respectful attitude
  • Working with honesty and integrity
  • Performing their work to a reasonable standard 

Employees expectations;

  • Proper training, support and leadership from management and access to resources
  • Timely and accurate payment of wages
  • Safe working environments
  • Explanation of responsibilities, company policies and procedures
  • Regular feedback from supervisors or managers.
Team expectations

Team expectations refer to the behaviors that occur while working together on tasks. 

  • Respect and courtesy to everyone.
  • Be accountable for your work.
  • Be reasonably flexible about task assignments.
  • Be willing to lend a helping hand.
  • Ask for help when needed.
  • Work safely together.
  • Be open to constructive feedback.
  • Be self-motivated and reliable.
  • Share ideas for improvement.
  • Be cheerful, positive and encouraging to other team members.
Fully Understand The Expectations

"To minimize over-analysis, understand what the expectations are. What exactly is the information you need to provide or deliverables that you need to meet? Are you overproducing? We are often our own worst enemy. Those who are consistent overachievers sometimes struggle with deadlines by becoming mired in too much detail (...)" - Erin Urban, UPPSolutions, LLC

A 'Recover And Release' Mindset

"The recover mindset happens after you complete your work and you review it for errors and realistic value. Once corrections are made, move into the release stage, where you let it go and are OK with what results from it. Your realistic view of its value will be the reminder you need to draw from to free yourself from continuing to overanalyze." - Lisa Guice, Lisa Guice Global-Vision, LLC

Consider Your Constraints

"In the business world, decisions need to be made in a certain time with a certain budget. Remember your work is not about being perfect, but providing the best insight you can within the constraints you have. That gives you a lot of room to work and permission to not be perfect." - Larry Boyer, Success Rockets LLC

The importance of managing expectations

According to Qualtrics, employees do not engage properly when they are unsure of their company’s goals.

When your team doesn’t know what you’re expecting from them, they also don’t know the direction they should be going. Even if they have talent and experience, they still need to be 100% sure of what you expect from them.

Communicate clearly and frequently

Communication is essential and comes first when setting expectations with your team.

Have a plan in place from the start to ensure your team understands what you are expecting from them.

For example, should they report every task they complete? Is there a set amount of time in which they should be able to reply to emails?

Roles and responsibilities documents

Your team will work as a unit if every member is aware of their own responsibilities and the importance of their work in the organization.

This can be accomplished by creating a document that describes their role in the company in detail.