Pushing Back Against The Boss

One has to redirect a heated conversation onto safer ground. Remind your co-workers up front of where they align and the best-case scenario that could result from a difficult conversation. Let them come on the same wavelength by finding common ground.

It’s a tactful way to remind each perso...

The only way the pair can start to listen to each other is when they start to examine the assumptions they’ve each made about the other. It’s a reminder to put individual relationship dynamics in their larger social context, because those are the stories that are always present in decision-making...

Here’s  the dynamic that two business partners, and many other professionals, get stuck in:

“Basically, one person says, ‘Go on the attack,’ and the other person says, ‘Wait, wait, wait. Let’s think it through. Let’s strategize. Let’s see what is feasible to do.’ And then one will tell the...