Think about the receiver

When you react instead of respond, you might feel guilty. But make an effort to try to think how the other person feels and how they perceive you now.

If this is a recurring theme it’s now become the total perception they have on you.

The self-help gurus are right: It pays to think positive, at least when it comes to job interviews. 

Nobody wants to hire a candidate with an attitude problem.

At the same time, negativity can prevent you from seeing your key selling points clearly and expressing them well in your int...

If you can't appeal to your reader, no composition skill or subject matter expertise means a thing. To do this, understand your reader's goals and how your purpose fits in.

When you review your writing before sending, ask yourself whether your writing helps the reader understand what...