Ideas from books, articles & podcasts.
When you send a message that asks the receiver a number of things, the other person can easily end up overwhelmed. In the end, the person will struggle to provide the answer you’re looking for and can even choose to not answer at all.
Ending your email with your one question makes it much easier for the other person to figure out what it is you want.
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The key to writing effective emails is to keep things concise, courteous, and clear.
The easier you make things on the receiver, the more likely they’ll communicate and try to help you with your request.
Be tactful, but also straightforward. If you need help or advice, it’s okay to ask. And to get the best results, warm up your approach first. Get to know the other person.
People can see through messages like that easily. It comes off as insincere if you offer someone help and the...
When you send an email without seeing things from the other person’s perspective, your email ends up sounding generic.
Tailoring your email to an individual lets them know you put effort and thought into your message. And when you take the time to und...
Make sure you’re emailing the right person. You can execute the most brilliant emailing techniques…but if you email the wrong person, it’s all for nothing.
The right person usually is the one most able and willing to help.
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Stories engage people visually, auditorily and even cognitively, as they include words, experiences and feelings.
You can use the age-old hook of storytelling as a way to engage your email recipients at office, and present your content in a manner that sets it apart.
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There is no rule stating that every email reply must be sent immediately after being written unless it's urgent. Many email programs support a delayed delivery system where you can schedule when your reply or email will be sent.
If you're fond of clearing out emails o...
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Responding to emails as soon as you receive a notification gives others the impression that you’re at their beck and call. It also prevents you from reflecting on your own priorities for the day.
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