Learn more about problemsolving with this collection
How to overcome fear of rejection
How to embrace vulnerability
Why vulnerability is important for personal growth
Anchoring
We have a tendency to stubbornly hold on to a number once we hear it and gauge all other numbers based on the initial number, even if the information is not that relevant.
For example, if customers are limited to 'four per customer' they are more likely to buy four, even if they did not initially intend to do so.
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1K reads
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Availability heuristic
Our brain likes to take shortcuts to solve a problem when normal methods are too slow to find a solution.
The problem with this approach is that frightening events are easier to recall than every-day events. We should be aware that alarmist news broadcasts don't help in an accurate sense o...
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Halo effect
Our brains like shortcuts and ideas that are consistent.
When someone makes a good first impression during an interview, their professional accomplishments are more likely to be viewed as similarly positive later.
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1.35K reads
Sunk cost fallacy
The idea is once we are invested in something, we become less likely to abandon it, even if it is clear that it will ultimately fail.
We frequently lose more if we don't make the hard decision to cut our losses.
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946 reads
Confirmation bias
People don't like to rethink their beliefs once they are formed.
We would rather ignore information that would challenge our ideas than engage with threatening new information. This is called "confirmation bias".
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1.63K reads
Survivorship bias
We are more likely to listen to success stories than failures. The result is that we often over-estimate the likelihood of success in risky ventures.
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1.21K reads
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Onboarding Metrics
When new customers begin using your product, they are not completely convinced until they start realising the value from it. Onboarding is not just about getting your customer familiar with the product.
It is also about hand-holding the customer in the initial usage which fits right in the...
Steps for your Level 1 dashboard
1. Come up with some initial metrics. These should be simple and actionable and should not have to be related to one another.
For example, a number of customers interviewed and their rating on identified struggles might be two starting metrics.
2. If you’re stuck on metrics, ask the...
Non-linguistic limitations
The lack of language affects even functions like math. Keeping track of exact numbers above four requires knowing the words for these numbers. The language-number interdependency means many deaf children in industrialized societies fall behind in math because they did not learn t...
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