Ideas from books, articles & podcasts.
If someone asks you something that you don’t know the answer to, be honest. By providing an answer that you think is correct but isn’t—you (and your employee) could end up in an even worse position, and you’ll quickly lose your team’s respect.
But don’t just say you don’t know. Tell your employees that you’ll find out from someone who does.
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Employees who have been with a company for more than 10 years have inevitably seen processes change time and again. They’ve seen what works, what needs improvement, and what will never change.
Ask experienced team members for their opinions and ideas—they’ll often lead to issues and conc...
Don’t assume a defensive position towards your employees or extrapolate that they’re going to be jealous, disrespectful, and bitter toward you.
Let go of your assumptions, check your ego at the door, and convey how much you respect and value your employees so they will be more accepting...
Your employees also had a first day and they know how it feels to be the fish out of water.
So during your first few weeks, sit with each of your employees, watch their daily routines, and ask about what they’re doing and talking about. They’ll enjoy demonstrating their knowledge, an...
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No matter who you are, where you work, or what your professional goals are, achieving more influence in the workplace is critical for success.
But gaining that influence, like learning a skill, takes time and effort.
You must reward the same behaviors every time they appear, discourage the same behaviors when they appear and treat every member of your team with an equal, level-headed view.
Employee retention rests on opportunities to learn and advance; work/life balance; a good cultural fit; and an appreciation for good work. High employee turnover is a clear sign that something’s not right with the management of an organization.
Employee surveys, ideally deliv...
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