Listening

It is frustrating when you're arguing with someone, and you feel like they don't listen. But you really only have control over what you do. You can't make someone listen to you, but you can listen to them.

Instead of accusing the other person of not listening, say "I'm lis...

• Become better at probing other people’s thinking. Ask questions. Simple ones are better. “Why” is the best.
• Slow down. Make sure you give yourself time to think.
• Probe yourself. Try and understand if you’re talking about something you really know ...

Listening is not hearing to respond. It’s hearing to understand. Effective listening helps you understand the other’s perspective and underlying feelings. It helps you hear what’s not said.

The ideal balance is to listen 60 percent and speak 40 percent of the time.