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Two Things to Do After Every Meeting
To Do After Every Meeting
After and in between meetings, quickly send out clear and concise meeting notes and follow up on the commitments made.
- If you don’t capture the conversation and put it into a form that can be easily retrieved later, the thinking and the agreements can be lost.
- Persistence is a key influence skill. If you want anything to happen, you must follow up.
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Key Ideas
The Directly Responsible Individual
Steve Jobs insisted that all the items on a meeting agenda have a designated person responsible for that task and any follow-up work that happened.
Public accountability works, because it ensures that a project or task actually gets done.
When Momentum Disappears
Why the productive conversations in a meeting seemingly go nowhere:
- Participants are most likely immediately running to another meeting where their attention shifts to a new set of issues.
- Participants leave the meeting without clarity about what was agreed upon.
To Do After Every Meeting
After and in between meetings, quickly send out clear and concise meeting notes and follow up on the commitments made.
- If you don’t capture the conversation and put it into a form that can be easily retrieved later, the thinking and the agreements can be lost.
- Persistence is a key influence skill. If you want anything to happen, you must follow up.
Meeting Notes Are Useful
They help inform people who weren’t there about what happened and remind those who were there about what agreements they made.
Use them as a tool to keep everyone on the same page and focused on what you all need to get done before you meet next.
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- A single individual dictates the rules for the group. He may inadvertently communicate late at night that can affect an entire company.
How to create healthy group norms
Setting up norms is easiest when the team is first created. It may take a special meeting at the start, but it saves time and diminish problems down the road.
Shifting group norms in an established team is possible, too. Cultivate positive behavioral expectations on high-functioning teams.
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Find out what's truly important to us and use the finite resource of time wisely.
Phantom Workload
Phantom workload looks like real work but results in massive unproductivity and even conflict in an organization. The pressure to meet unrealistic expectations causes a vicious cycle of further workload.
Leaders need to take a hard look at what is being avoided or not addressed. Facing difficult tasks that were 'swept under the carpet' earlier strengthens them further to make hard decisions and face difficult people and situations.
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