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Ideas from books, articles & podcasts.
Being a leader is a little like being a parent. You have all the best intentions of how great you will be and how you will avoid the mistakes you see other people make.
But, people in a leadership role find it is not that easy; they have too much to do and not enough time; they don't properly think through their priorities; they assume that people beneath them will take care of a lot of problems.
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Regardless of how well you are prepared for a situation, there will always be people who will frustrate or anger you.
Every day, take 5 minutes to think about the challenges you've recently handled and the ones that you'll still need to manage.
Dee Hock - Founder of Visa Credit Card
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