Upstream Actions
The actions performed by Jim are what we call Upstream Actions. They are the proactive measures taken to prevent the occurance of a problem.
It involves anticipation of the events that may lead to the problem and thus deploying measures in advance to curb such events.
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How to Solve a Problem using Upstream Actions - thingstodoclub.com
thingstodoclub.com
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Our actions in problematic situations determine our intentions. The direction of our actions decide if the problem would persist, halt temporarily or would resolve completely.
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