17. Have a conversation about the conversation. If emotions... - Deepstash

Bite-sized knowledge

to upgrade

your career

Ideas from books, articles & podcasts.

17. Have a conversation about the conversation. If emotions are running hot, try redirecting the discussion to the process. Like the expert negotiators who comment on their feelings and test their understanding of the other side’s feelings, you can sometimes make progress by expressing your disappointment or frustration and asking people if they share it.

STASHED IN:

20

created an idea from a book:

MORE IDEAS FROM THE SAME BOOK

A. Ask Better Questions

A. Develop the Habit of Thinking Again

A. Have More Nuanced Conversations

4 Reactions

Comment

MORE LIKE THIS

created 12 ideas

Check out these important #ideas from my favourite book: Think Again!

5

Comment

1.35K reads

created 3 ideas

Humans have a tendency to suffer from "tunnel vision" — we assume the first idea that comes to mind will be correct, thanks to our natural intelligence. However, in a turbulent world, having the ability to unlearn and rethink is in fact far more powerful. Rethinking is the business superpower of the 21st century.

2

Comment

53 reads

created 7 ideas

57

Comment

8.1K reads

It's time to

READ

LIKE

A PRO!

Jump-start your

reading habits

, gather your

knowledge

,

remember what you read

and stay ahead of the crowd!

Takes just 5 minutes a day.


TRY THE DEEPSTASH APP

+2M Installs

4.7 App Score