Choose Your First Customers to Migrate Carefully
- Target customers are likely to adopt XaaS quickly and start with a small-to-medium-sized customer.
- Be Flexible and Stay Ahead of Customer Expectations
- Respond to customer feedback swiftly and be open to adopting requests
- Package Your Offering Based on Customer Need
- Tailor your product/services so that your offering is not bloated with features the customer does not need or won’t use
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