Determine your "change champions" - That same IT manager may see the advantages of certification programs for things like cloud management, Azure, or AWS, and you can incentivize them by offering these to their staff for free.

your "best practi...

• Target customers are likely to adopt XaaS quickly and start with a small-to-medium-sized customer.
• Be Flexible and Stay Ahead of Customer Expectations
• Respond to customer feedback swiftly and be open to adopting requests
• Package Your Offering Based on Customer Need

• Create a comprehensive roadmap with clear goals, milestones, use cases, and plans for your internal team to become transformation champions
• Focus on Long-Term Solutions Instead of Short-Term Tradeoffs
• Utilize your change agents to train your teams on demonstrating the benefit...