How to Grow Customers While Transitioning to XaaS
Curated from: customerthink.com
Ideas, facts & insights covering these topics:
3 ideas
·228 reads
1
Explore the World's Best Ideas
Join today and uncover 100+ curated journeys from 50+ topics. Unlock access to our mobile app with extensive features.
Know Your Change Champions
Determine your "change champions" - That same IT manager may see the advantages of certification programs for things like cloud management, Azure, or AWS, and you can incentivize them by offering these to their staff for free.
your "best practice": spend time doing your research and building the persona of your change champions to ensure that your teams hit all of the pain points, incentives, keywords they use, and how they determine success
7
115 reads
Choose Your First Customers to Migrate Carefully
- Target customers are likely to adopt XaaS quickly and start with a small-to-medium-sized customer.
- Be Flexible and Stay Ahead of Customer Expectations
- Respond to customer feedback swiftly and be open to adopting requests
- Package Your Offering Based on Customer Need
- Tailor your product/services so that your offering is not bloated with features the customer does not need or won’t use
7
77 reads
Provide an Infrastructure That Ensures Your Team's Long-term Success
- Create a comprehensive roadmap with clear goals, milestones, use cases, and plans for your internal team to become transformation champions
- Focus on Long-Term Solutions Instead of Short-Term Tradeoffs
- Utilize your change agents to train your teams on demonstrating the benefits of the transformation to your partners and customers
- Redesign Your Teams for Success
7
36 reads
IDEAS CURATED BY
Eric Bright's ideas are part of this journey:
Learn more about business with this collection
Identifying the skills needed for the future
Developing a growth mindset
Creating a culture of continuous learning
Related collections
Similar ideas
10 ideas
🧬9 Anti-Aging Breakthrough By David Sinclair
harvardmagazine.com
15 ideas
Quotes about knowing yourself and self-discovery
ca.indeed.com
20 ideas
How to stay focused while studying
canva.com
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates