Learn more about communication with this collection
How to challenge assumptions
How to generate new ideas
How to break out of traditional thinking patterns
Failing in communication can have a big impact during a crisis. Sometimes things that are transparent to one party may be interpreted differently by another. Therefore, choosing certain words can help us to persuade and win over people we are talking to.
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MORE IDEAS ON THIS
The principles for a positive and constructive discussion are framing your conversation in positivity.
By framing conversations to focus on the positive, one can move a problem forward.
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305 reads
People in crisis are often emotional and incoherent.
Questions with “Yes” or “No” answers are very useful for getting information quickly.
With more subtle questions, give a "menu" of at least three possible answers to avoid the question being misinterpreted.
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During a crisis, using the word "talk" to begin a conversation, "Can we talk about how you are?" often gets a negative response. The reason is that we place little value on "talk." Talk is cheap or meaningless. However, substituting the word with "speak", seems to have bette...
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In a study, one group of physicians were instructed to ask their patients: "Is there anything else you want to address?" The other group were asked to say: "Is there something else you want to address?"
With "anything" 53% of patients raised extra concerns.84
238 reads
Conversations between doctors and parents talking about the wellbeing of a child can often look like negotiations, even if not intended.
Parents may say that they are worried that their child may have an infection and the doctor may think that the parent expects antibiotics.
Th...
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CURATED FROM
IDEAS CURATED BY
Related collections
Other curated ideas on this topic:
Highly successful leaders sometimes struggle to communicate with people that they know well. This error is not prevalent while talking to strangers, and is called the Closeness-Communication Bias, and is due to an illusion of insight while communicating with friends or c...
Depending on the circumstance and the stance of the partner, one should know which type of communication is to be used, and when it has to be changed. Talking should be paired with listening, and your partner should have a safe place to express their feelings fully.
Make sure your words an...
The most common problems couples face include:
- Communication problems
- Feeling or being controlled
- Inability to solve problems together –often money, sex or family issues
- One or both partners suffer from anxiety or depression
- Growing apart ove...
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