deepstash
Beta
How to Complain and Get Results
Make your point on Time
It helps to complain as soon as you know you have a problem. The more recent your experience, the greater the weight your complaint will carry. Also, memories fade, records get buried, and work staff gets replaced.
33 SAVES
This is a professional note extracted from an online article.
Read more efficiently
Save what inspires you
Remember anything
IDEA EXTRACTED FROM:
5
Key Ideas
3 Keys to breach the company walls
To breach the customer service walls of the service provider/company, and successfully resolve your complaint, you must use the three p’s: patience, persistence, and politeness.
Document Everything
Go to the Next Level
- If you’re not getting results, take your complaint up the corporate ladder.
- Ask a customer service rep, “If you can’t help me, who can I call or write who has the authority to help?
Take it on Social Media
If it seems you are being neglected, apply leverage by complaining on social media, also known as Twitter shaming.
SIMILAR ARTICLES & IDEAS:
10
Key Ideas
Hill was a charlatan
Napoleon Hill was said to be an advisor to two presidents: Woodrow Wilson and Franklin Delano Roosevelt.
In fact, there’s no evidence whatsoever outside of Hill’s own writings that Hill ...
Hill and Carnegie
Napoleon Hill’s most infamous claim was that he met and interviewed at length the industrialist Andrew Carnegie in 1908.
Andrew Carnegie's biographer David Nasaw found no evidence of any sort that Carnegie and Hill ever met.
Serial swindler
Napoleon Hill tried his hand at a number of businesses. But at every turn, there was some kind of shady dealing that would cause his business ventures to crumble.
Promoters of Hill claim that it was all a matter of bad luck, and Hill's naivety. However, there are only so many times that a man can be arrested for the sale of unlicensed stock, altering checks, and outright theft, before you have to question the official history.
7 more ideas
11
Key Ideas
Remote Working
It’s almost hard to imagine now that people would commute 2 hours each way, from home to office and back, hopping buses and trains. Remote working, as discovered by millions recently, has plenty of...
Challenges In Remote Working
Remote working is not without its challenges, with many feeling isolated and unmotivated, being left on their own.
Communication is trickier with colleagues and bosses, and there is a general lack of transparency and chances of overworking.
Tools Of A Good Remote Worker
- Being Tech Savvy: A Good PC/Laptop, the latest tools and software for the job, and a reliable internet connection are a must for most remote working profiles.
- Good Communication Skills: Most of the communication will be written, and one should be able to articulate complex concepts and subtleties while being concise. This link provides a handy guide.
8 more ideas
8
Key Ideas
Procrastination
Procrastination is not just avoiding or delaying a task.
It also has to include an aspect that’s counterproductive, irrational or unnecessary.
Procrastination triggers
- People procrastinate because of a lack of value [associated with the task];
- because they expect that they’re not going to achieve the value they’re trying to achieve;
- because the value is too far from you in terms of time;
- or because you’re very impulsive as a person.
If timing is the issue
Many people are inherently more productive at certain times of the day.
Work around these natural productivity ebbs and flows when you schedule your days.
5 more ideas