Goleman tells a story when he gets in a cab. The impatient cab driver honks signaling a young man to move out of the way. The young man makes an offensive gesture, further adding to the cab driver’s agitation. He revved his engine loudly and said you have to yell back as it makes you feel better....

The ability to develop and maintain good relationships, communicate clearly and manage conflict in stressful situations.

Emotions are highly contagious. If someone talks to you in an angry tone and you can keep your calm, it is highly likely that the other person will start to calm down.

The 5 Domains of Emotional Intelligence

1. Self Awareness

2. Managing Emotions

3. Motivating Oneself

4. Recognizing Emotions in Others

5. Handling relationships

Emotional traits like enthusiasm and persistence play an important role in mastering aptitude.

Goleman says the reason most Asian students have better aptitude than their counterparts, not because of their IQ, but their endurance to improve their shortcomings.

The rational and emotional brain complements each other. The rational brain helps in making consciously thought-out decisions while taking into consideration every aspect related to it. Whereas the emotional brain is involved in making impulsive and sometimes illogical decisions.

Follow these simple tricks to relieve your bad mood:

• Take deep breaths
• Reframe your thoughts and try to avoid overindulging in negative thoughts
• Go for a walk

People express far more through non-verbal cues like facial expressions, gestures than they express their feelings with words. Understanding others through non-verbal communication and feeling empathy for others helps you connect with them more comfortably.

Suppose someone at work messes up...

The ability to delay the gratification was a result of self-control. This helps in making some difficult choices which result in good benefits in the long-term rather than making short-term but bad choices.

The ability to develop and maintain good relationships, communicate clearly and manage conflict in stressful situations.

Emotions are highly contagious. If someone talks to you in an angry tone and you can keep your calm, it is highly likely that the other person will start to calm down.

The ability to control impulsive feelings and behaviors, and managing them in an effective way, being optimistic, taking initiatives, and adapting to the conditions in challenging situations.

Goleman stresses that you can not avoid emotions from arising. However, you can control them when t...

Emotional intelligence (EI) is the ability to identify and manage your emotions to achieve success and happiness in your life. Emotional intelligence is about recognizing your own emotional state as well as the emotional state of others in order to engage better with them.

Emotional intelli...

We are programmed to act in a way our brain has been trained. There are moments in our lives when our emotions overpower our rational thinking. This happens because our brain is divided into 2 parts: rational and emotional. When the emotions are intense, they hijack the rational part of the brain...

Developing a better understanding of your own nature is the first step towards learning emotional intelligence. Self-awareness is the ability to recognize your emotions and how they affect your thoughts and behavior.

Being aware of the self means knowing your strengths and weaknesses. It in...