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Leonardo da Vinci's creative process
How to approach problem-solving like da Vinci
The importance of curiosity and observation
Reframe it as Advice or Guidance
If the word Feedback sounds loaded and negative by default, we can reframe it by calling it a less critical name like guidance or advice.
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Build a culture of Trust
Negative feedback is effective when it is coming from a trustworthy person.
If the person receiving the feedback is not validated first, he or she may feel threatened and stressed after a feedback session.
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Focus on the areas of improvement
Be informative and keep the focus on the areas of improvement.
This is done by being specific, work-oriented only, and providing feedback on time, when it is relevant.
Explain how it relates to company objectives, making sure it is documented, with the action plan in place.
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Negative Feedback
Negative feedback is a more important component of the feedback cycle than positive feedback. 92% of people say in a study that negative feedback improves workplace performance.
To do it right:
- Check how it will impact the individual
- Make it guidance or adv...
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Check how it impacts the person
The fundamental goal of giving feedback is to help the person you’re giving it to. They should realize that you are not trying to make them feel bad, and this is an exercise to help make them better.
How it impacts each individual is going to be different so a tailor-made approach is requir...
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Be Direct
Remove superficial compliments (like the Sandwich Method) and instead be genuine, direct and to the point.
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Why are people scared of Feedback
Normally people react with caution and fear towards negative feedback, but it is much better than no feedback at all.
Informing the colleague/subordinate/client/customer or individual about something that is not working, is always beneficial, and builds transparency and trust.
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Receiving Negative Feedback
- Do not react right away or in a defensive way.
- Do not take it personally.
- Do not justify the feedback, or ignore it.
- Don't wait to be offered feedback at the last stage.
- Take your time to gather your thoughts and do not be overly negative to yourself.
- ...
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Problem solver. Award-winning reader. Devoted food geek. Certified travel evangelist. Incurable explorer.
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Recognize, Validate, Reframe
- Simply recognize that you’re feeling a particular way about something.
- Validae those emotions. A lot of times what we try to do when we’re feeling negative or stressed is we try to fight it. And really what you’re doing is creating what’s called a secondary emotion, and that judgm...
Negative Feedback
Negative feedback is a more important component of the feedback cycle than positive feedback. 92% of people say in a study that negative feedback improves workplace performance.
To do it right:
- Check how it will impact the individual
- Make it guidance or adv...
Give advice
If you feel compelled to give direct advice, do it.
Some friends truly want and need to hear your opinion. Honest feedback, even when it may be hard to hear, can be just the tonic they need. Emphasize that your friend can take your advice or leave it.
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