Learn more about leadershipandmanagement with this collection
How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
This will be a success when…
Your success metric will help your teammate know when the project is complete. The success metric should be time-boxed and not subjective.
Tell your teammate that you expect the project to be a stretch for them, but that's the point. You trust that they're capable and that they will let you know if they get stuck.
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You should reach out to me when…
Sometimes people will sit for days because they’re not sure if it’s okay to ask you for help something.
Make it easy for your teammate to know when and how to reach out to you. Specify which medium you prefer and what the trigger might be for them to reach out.
This ...
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Project goal
Describe in one sentence the outcome you want to see for this project. This will help crystallize it for your teammate.
Don't describe your idea for a solution or a step-by-step process of the "how." It's important that the person you're delegating to choose their own method.
...
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Tailored delegation
Delegation sometimes feels like it will take more time, energy, and focus than just doing the project yourself. However, delegating is important as we want our teammates to be successful when they pick up bigger, visible projects. This requires some planning and ongoing support from us as manager...
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I will support you by…
Get very clear on 2 - 5 actions you'll take to support your teammate while working on the project. Each type of support should start with a verb like, "Reading and giving you feedback on ..."
- Include what work you are not going to do.
- Identify which tasks you might have done in...
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Clarity and support for your teammate
The prep work to delegate tasks will help to create a safety net for your teammate and result in less work for you over time. However, you still need to protect your energy and time.
In the delegation template, finish these sentences:
- I will support you by…
- You should re...
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Bosses keep you wondering or in fear just enough so that you tell them what they want to hear. At the least, bosses condition you not to say what they do not want to hear. This is why bosses don’t need a conflict management strategy – they just expect for everyone to agree with them.
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MINDSET OF SUCCESS
Success really does all come down to mindset. Every single one of us is capable of far more than our mind may tell us we are. There is nobody that knows your truth better than you but there are some universal laws and principles that we can employ to nudge us in the direction of discovering t...
Success and the narcissist
The humble narcissist believes they can do extraordinary things but know they always have something to learn.
Even if you don’t start your career as a narcissist, success can make you over-confident. Maintaining humility requires you to have people around you that keep you accountabl...
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