Balance making the other person comfortable with sharing your goals.Pay attention to sentence structure:<ul><li>If you want clarity use the past + you: “What did you mean by what you just said?” </li><li>to show forcefulness use present + I/me: “I need,” “I like” and “I want.”</li><li>to go in problem solving mode and identify a common solution use future + we/us</li></ul>

Respond Appropriately 

Make sure your ideas have been fully understood and that everyone is happy with how the meeting went.In a more informal setting:<ol><li>What do you think of what I said here?</li><li>What did you think of the meeting?</li><li>In a more personal discussion, you may ask: What do you think about me?</li></ol>

Get Feedback 

Non verbal communication is important to reinforce your message and conflicting signals can cause lack of trust or confusion.

Make Your Body Language Coherent With Your Message 

<ul><li>Speak from your own Point of view.</li><li>Note down the exact words people say so that they feel heard when you recap. When you don’t fully understand follow up.</li><li>Be open and follow up offline to clarify any doubt or unclear item.</li></ul>

Be Open And Listen Carefully

What do you hope will happen at the end of the meeting? Start the meeting expressing what is on your mind and clarifying what is your purpose. Prepare ahead thinking about the actions that will need to be performed to achieve this purpose and make sure to discuss them.

Start With The End In Mind

The businessperson's guide to saying what needs to be said and asking questions that need to be asked In the business world, the first step to great results is good communication. Talk Lean uses original research and a fresh approach to teach businesspeople how to say difficult things and ask difficult questions in a way that is positive, effective, and comfortable for everyone involved. You'll learn how to begin meetings and conversations in a way that is succinct, empathetic, and effective, while putting people in a positive and receptive frame of mind. You'll learn how to listen and respond during meetings to maximise both productivity and empathy and how to close meetings in positive ways that lead to great results. Offers proven techniques for improving communication and making an impact professionally Written by Alan Palmer, head of Interactifs UK, which offers communication coaching to major corporate clients Ideal for executives, team leaders, entrepreneurs, and anyone whose success depends on great communication

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The businessperson's guide to saying what needs to be said and asking questions that need to be asked In the business world, the first step to great results is good communication. Talk Lean uses original research and a fresh approach to teach businesspeople how to say difficult things and ask difficult questions in a way that is positive, effective, and comfortable for everyone involved. You'll learn how to begin meetings and conversations in a way that is succinct, empathetic, and effective, while putting people in a positive and receptive frame of mind. You'll learn how to listen and respond during meetings to maximise both productivity and empathy and how to close meetings in positive ways that lead to great results. <ul> <li>Offers proven techniques for improving communication and making an impact professionally</li> <li>Written by Alan Palmer, head of Interactifs UK, which offers communication coaching to major corporate clients</li> <li>Ideal for executives, team leaders, entrepreneurs, and anyone whose success depends on great communication</li> </ul>

Be Open And Listen Carefully

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