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How to Be Emotionally Intelligent

Great Leaders

Knowledge, smarts and vision are characteristic of a great leader. Add to these the ability to identify and monitor emotions (your own and others) and to manage relationships. 

Qualities associated with such emotional intelligence distinguish the best leaders in the corporate world.

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IDEA EXTRACTED FROM:

How to Be Emotionally Intelligent

How to Be Emotionally Intelligent

https://www.nytimes.com/2015/04/12/education/edlife/how-to-be-emotionally-intelligent.html

nytimes.com

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Key Ideas

Self-Awareness

  • Realistic self-confidence: You recognize your own abilities and shortcomings; you operate from competence and know when to rely on someone else.
  • Emotional insight: You are aware of your own feelings. You can identify the cause of the emotions to help you manage them.

Self-Management

  • Resilience: You know how to stay calm under pressure and can recover quickly from upsets. 
  • Emotional balance: You can control any distressful feelings without blowing up at people.
  • Self-motivation: You keep moving toward long-term goals despite setbacks.

Empathy

  • Cognitive and emotional empathy: You can describe things in ways your colleagues can understand because you are aware of different perspectives.
  • Good listening: You pay full attention to the other person and make sure you understand what they are saying.

Relationship Skills

  • Compelling communication: You put your points in precise ways that persuade so that people are motivated.
  • Team playing: People feel relaxed working with you.

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Emotional Intelligence( EQ/EI)

Is the measure of an individual’s abilities to recognise and manage their emotions, and the emotions of other people, both individually and in groups.

Benefits of a higher EQ
  • Ease in forming and maintaining interpersonal relationships and in ‘fitting in’ to group situations.
  • A better understanding one's own psychological state, which can include managing stress effectively and being less likely to suffer from depression.
IQ and EQ

There is no correlation between IQ and EQ scores.

IQ has no connection with how people understand and deal with their emotions and the emotions of others (EQ). 

You simply can’t predict emotional intelligence based on how smart someone is.

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Empathy
Empathy

Empathy means seeing things through someone else's eyes. It is an essential component that keeps relationships running smoothly. It allows us to create bonds of trust, gives insights into anoth...

Empathy in the business world

There are many studies that link empathy to business results. Empathy is correlated with increased sales, performance of the best managers of product development teams, and with enhanced performance in a diverse workforce.

It is predicted that those with a strong right-brain (interpersonal) qualities will have the upperhand in the Conceptual Age.

Reasons why empathy is important

Dr. Daniel Goleman gives three reasons why empathy is so important:

  • The increased use of teams (that could spark different emotions.)
  • The rapid pace of globalization (with cross-cultural communication that could lead to misunderstanding)
  • The growing need to retain talent.

Leaders with empathy do more than sympathize with people - they use their knowledge to improve their companies in skillful and subtle ways.

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Emotional Intelligence Matters
EQ is not only the ability to identify and manage your own emotions, but it’s also the ability to recognize the emotions of others.
Manage your negative emotions
When you’re able to manage and reduce your negative emotions, you’re less likely to get overwhelmed. 

If someone is upsetting you, don’t jump to conclusions. Instead, allow yourself to look at the situation in a variety of ways. Try to look at things objectively so you don’t get riled up as easily. 

Be mindful of your vocabulary

Emotionally intelligent people tend to use more specific words that can help communicate deficiencies, and then they immediately work to address them. 

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