If we want organizational cultures that honor quiet, there are a few general principles we need to apply to make the transformation. The first is that we have to deliberately talk about it; we need to have clear conversations about our expectations around constant connectivity, when it’s permissible to be offline, and when it’s acceptable to reserve spaces of uninterrupted attention. These conversations can get into deeper cultural questions like whether it’s possible to be comfortable in silence together rather than always trying to fill the space.
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