How to Win Friends and Influence People

Dale Carnegie's How to Win Friends and Influence People is one of the most popular self-help books of all time. It has sold over 30 million copies. The key insight is that people are more likely to be persuaded by those who they like and respect:

1. Become genuinely inte...

Question for you, what is your favorite word in the universe?

It’s your name. Same for everyone else.

So start remembering names.

Firstly, if you don’t know someone’s name, it becomes blatantly apparent within seconds, and that’s bad if you should know it.

Second, names...

We cannot control another person's behavior nor change it.

• Once you understand that, let go of judgments and accept the person. Give them space to share their thoughts and feelings. It doesn't mean you condone their behavior, but you can respect their feelings.
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