Learn more about teamwork with this collection
How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
Manage time expectations
Misalignment of timing or deadlines may cause conflict between team members. For example, when peers collaborate on a project and one person misinterprets how long it will take their partner to complete a task.
- A helpful strategy is to encourage your team members to track their hours so that they know how long each task will take rather than making assumptions.
- Review your team's trackers weekly and identify opportunities for improvement.
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Clarify task and role expectations
Assuming that someone else is responsible for completing a task may lead to missed deadlines and finger-pointing.
- Create a guide that lays out the expectations you have of your team members, their roles, and assigned tasks.
- Your guide could include how tasks are ...
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Establish clear channels of communication
Digital communication can cause more misunderstanding as clear communication often relies on non-verbal cues. Picking the wrong communication tool can create confusion and hurt feelings.
- Use email if you're sharing non-sensitive information that doesn't require a response.
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Be transparent about performance expectations
First-time managers often quantify and track everything their team members do to measure performance. It is confusing as team members don't know which tasks to prioritise and which ones are not measured. Managers may leave standards open to interpretation, which can negatively impact relationship...
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Managing conflict in a team
Conflict management is one of the biggest fears of new managers. Conflict is not always destructive. It prevents complacency and groupthink. But it can cause havoc on your team if not managed well.
Managing conflict is a skill that few leaders are taught. However, as a new leader, you can m...
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Manage expectations
You need to help your team understand who is responsible for what. Communicate realistic expectations of their work out of that. Well, expectation management also applies to you as a leader. Prepare yourself and your team to successfully tackle work tasks by clearly defining those tasks and the r...
Time needed for specific tasks
When you set a time limit on certain things that have to be done, this can motivate you to get get them down within that period. However, sometimes it’s just not possible, and you have underestimated the actual time this task takes you to complete.
Track your time for a coup...
Take sufficient time for reflection
You must always take enough time for reflection on how things are turning out to be and if there is something that requires a change.
Complete a final inspection especially after a huge task or a project because it is extremely beneficial to the project. This will highligh...
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